FAQs

What materials are used in your tote bags?

Our tote bags are made of heavy-duty 24 oz. Each bag has a double-layer base, overlapping seams with double-stitching, and can hold up to 500 pounds. This material is not only durable and classic, but also provides a suitable surface for our unique hand-painted designs.

How are the designs created for each tote bag?

Each tote bag features a one-of-a-kind hand-painted design, utilizing various artistic techniques and color palettes. Each Batch explores new color combinations, techniques and processes. This ensures that no two bags are identical, nor repeatable.

How should I care for my hand-painted tote bag?

To maintain the integrity of the hand-painted designs, it is recommended to spot clean the tote bags with a damp cloth. Avoid machine washing or drying, as this may damage the artwork and the fabric. 

How quickly do you ship?

We ship within 48 business hours from receiving your order, and the price of standard shipping is included with the cost of your purchase.

Do you offer international shipping?

Currently, we offer shipping within the United States. We are exploring options for international shipping in the future. Please check back for updates regarding our shipping policies.

Can I return or exchange my tote bag?

As each tote bag is a unique piece of art, we do not accept returns or exchanges. However, if there is a defect in the product upon arrival, please contact our customer service for assistance.

Would you customize something specific for me?

We'd love to! If you have color preferences, we would be happy to consult with you on a specific order to suit your taste.

How can I contact customer service for further inquiries?

You can reach our customer service team via the contact form on our website. We strive to respond to all inquiries within 48 hours to provide you with the assistance you need.